Privacy Policy

Privacy Policy

Introduction

Welcome to https://buggy-rental.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparancy and Accountabilty Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://buggy-rental.terratrek.net
  • Any mobile applications or software services we offer
  • Online forms, surveys, and interactive features on our platform
  • Communications initiated by us, such as emails, text messages, or phone calls

Please note that this policy does not cover third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an Authorized User: When you use our applications and services, we collect and process your personal information to ensure a seamless experience.
  • Website Visitors: If you visit our websites linked to this policy, we may gather data about your interaction to enhance your user experience.
  • Communications: We may reach out to you via various channels (email, phone, SMS) for transactional, marketing, or service-related purposes, and we respect your communication preferences.

Personal Data Collection

We collect a range of personal information, including:

  • Account Details: User names, passwords, and account creation information.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Financial Data: Bank account numbers (if stored for transactions) and financial transaction records.
  • Purchase Information: Order history, product preferences, and purchase frequency.
  • Mobile Device Identifiers: IP addresses, device IDs, and browser types to personalize content.
  • Location Data: Geolocation information when you interact with our location-based services.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Information: If you connect your social media accounts, we may access your public profile data.
  • Product Interaction: Information about the products you view, search for, or purchase on our site.

We collect this data through direct user input (e.g., forms), tracking technologies (like cookies and pixel tags), and third-party sources (if they share data with us).

Cookies

We use cookies to enhance your experience on our website:

  • Strictly Necessary Cookies: These ensure basic functions like login, language preference, and shopping cart functionality.
  • Preference Cookies: They remember your preferences for a personalized experience.
  • Analytics Cookies: Used by analytics tools (like Google Analytics) to collect anonymous data about user behavior on our site.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, we securely delete or anonymize your information unless subject to a legal obligation to preserve it.

Security Measures

Implementing robust security measures is paramount to us. We utilize encryption for data in transit and at rest, employ secure third-party processing partners, and regularly audit our systems to identify and mitigate potential vulnerabilities.

User Rights (Based on Geographical Location)

The privacy laws applicable to us grant you certain rights regarding your personal information:

  • Access: You have the right to request access to your data and know how it is being processed.
  • Rectification: Correct any inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances, except where we have a legitimate reason to retain it.
  • Restriction: Limit the use or processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discrimination when exercising your data protection rights.

To exercise these rights or file an appeal/complaint, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it regularly for changes.

Contact Information

For any questions, requests for data access or correction, unsubscribe queries, or other privacy-related inquiries, please contact us: